Frequently asked questions
Find answers to your questions.
What is Gist Mobile?
Why should I use Gist Mobile app?
Where can I download the Gist Mobile app?
Why is the Gist Mobile app not downloading?
Insufficient space on device, lack of memory, internet connectivity, and download settings are among the most common reasons for failed downloads. Gist Mobile does not require more space than other popular apps, you can try freeing up some memory, closing some unused running apps, wiping up some of your old cache, or just making sure that your phone has a live internet connection and try again. If you have restricted data downloads on your phone, then you can download it next time you have Wi-Fi coverage.
What are the key features of the Gist Mobile app?
Gist Mobile gives its users the ability to select the plan that suits their travel needs by a click of a finger. Our four plans include Worldwide Data, Worldwide Credit, Phone Numbers and Combo plans. Users will have the ability to select the plan that fits their short-term and long-term travel needs.
What is an eSIM?
eSIM stands for “Embedded Subscriber Identity Module.” You can think of an eSIM as a digital SIM card. It’s a reprogrammable chip that allows you to download a data plan on the go. The technology that allows mobile devices, such as smartphones, smartwatches, tablets, and laptops, to have a digital SIM card embedded directly into the device’s hardware. Unlike traditional physical SIM cards, eSIMs do not require a physical swap when changing carriers or plans.
Does my device support eSIM?
To check if your device supports eSIM, follow these steps:
- Check your device’s user manual: Look for the device’s user manual or visit the manufacturer’s website to see if eSIM is mentioned as a supported feature.
- Check device settings: On your device, go to the settings menu and look for an option related to mobile networks or cellular settings. If eSIM is supported, there might be an option to add or set up an eSIM profile.
- Contact your carrier: Reach out to your mobile carrier or network provider and ask them if your device supports eSIM and if they offer eSIM plans.
- Search online: You can also do a quick web search with your device model number and “eSIM support” to find any relevant information or user experiences from others.
Remember that eSIM support can vary depending on the device model, region, and carrier, so it’s essential to verify the information specific to your device and location. If you have any questions, please feel free to contact support support@gistmobile.com
How do I register in Gist Mobile?
You can sign up for a Gist account using the website and the app.
On the website: www.gistmobile.com
- Click on Log in/Sign up and complete your details. You can sign up with Facebook or Google.
- To sign up by Email, enter your details and click on Sign-up.
- The activation Code will be sent to your email or your phone.
- Enter the Activation Code and select Continue.
On the app: Gist Mobile is available from Google Play and the App Store for Android (4.0 and above) and iOS (8 and above) devices.
- Download the Gist Mobile App
- Follow the instructions and sign up with Facebook or Google
- The activation Code will be sent to your email or your phone.
- Enter the Activation Code and select Continue.
If you have any questions, please feel free to contact support.
What payment methods are available?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What are the products available to purchase?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
How do I get a refund?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
How long can I use my products purchased from the shop?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Where can I find additional information on my Gist Mobile account?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
I received an error message when activating my e-sim what do I do?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
At which point should I download the app? Before or after I travel?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
How do people call and text me when I am off the Gist app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Do I have to buy credit for every number I have?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Will call receivers know I am calling from a virtual number?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Is my data and information safe?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What is Gist Mobile?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why should I use Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Where can I download the Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why is the Gist Mobile app not downloading?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What is an eSIM?
eSIM stands for “Embedded Subscriber Identity Module.” You can think of an eSIM as a digital SIM card. It’s a reprogrammable chip that allows you to download a data plan on the go. The technology that allows mobile devices, such as smartphones, smartwatches, tablets, and laptops, to have a digital SIM card embedded directly into the device’s hardware. Unlike traditional physical SIM cards, eSIMs do not require a physical swap when changing carriers or plans.
Does my device support eSIM?
To check if your device supports eSIM, follow these steps:
- Check your device’s user manual: Look for the device’s user manual or visit the manufacturer’s website to see if eSIM is mentioned as a supported feature.
- Check device settings: On your device, go to the settings menu and look for an option related to mobile networks or cellular settings. If eSIM is supported, there might be an option to add or set up an eSIM profile.
- Contact your carrier: Reach out to your mobile carrier or network provider and ask them if your device supports eSIM and if they offer eSIM plans.
- Search online: You can also do a quick web search with your device model number and “eSIM support” to find any relevant information or user experiences from others.
Remember that eSIM support can vary depending on the device model, region, and carrier, so it’s essential to verify the information specific to your device and location. If you have any questions, please feel free to contact support support@gistmobile.com
What is Gist Mobile?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why should I use Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Where can I download the Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why is the Gist Mobile app not downloading?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What is an eSIM?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Does my device support eSIM?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What is Gist Mobile?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why should I use Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Where can I download the Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why is the Gist Mobile app not downloading?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What is an eSIM?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Does my device support eSIM?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What is Gist Mobile?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why should I use Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Where can I download the Gist Mobile app?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Why is the Gist Mobile app not downloading?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
What is an eSIM?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”
Does my device support eSIM?
- Open “Settings.”
- Tap on “Connections.”
- Choose “SIM Card Manager.”